Pharmacy Management

In part 2 of their discussion on COVID-19 vaccine mandates, experts Ned Milenkovich, PharmD, and Ron Lanton III, Esq., discussed how provider status could impact potential legal issues around COVID-19 vaccine mandates.

Pharmacy health-system managers should understand the key components of the drug quality and security act.

iImplementation science is an emerging concept examining the development of services in a way that not only helps ensure their initial execution but also their sustainability over time.

Racial or ethnic discrimination can appear in many ways, even as discrimination against someone based on their accent.

In addition to changing the organization's mission and vision, strategic planning actually helps define the business.

Marketing theory is particularly useful for defining your business and your competitors.

New roles and responsibilities can be passed to pharmacy technicians in order to free up pharmacists’ time, which enables them to be more engaged with their patients and provide more direct patient care.

The requirement to promote a healthy, productive, and safe work environment is borne by all, not just those with a managerial title.

Telemedicine visits with a clinical pharmacist offer many advantages, such as social distancing, flexible scheduling, and the ability to use nonverbal cues to convey understanding.

A majority of pharmacy departments are presently conducting safety huddles within their teams.

Despite their importance, formal performance appraisal systems are often lacking.

Pharmacists who are proactive—in other words, taking account of the environment and being able to foresee health systems and patients’ needs ahead of time—are more effective in promoting practice change.

Health information technology is becoming available an accelerated pace, and it will take time to train individuals on how to effectively employ a new technology and convince them of its merit.

In a national survey, pharmacists reported on the extent to which various services were provided.

Community pharmacy teams can help reduce hospitalizations through the provision of medication reconciliation, which adjudicates discrepancies such as therapeutic omissions, duplications, dosing errors, drug interactions, and unintentional therapeutic changes.

There is ample evidence to suggest that there can be considerable variability in pharmacists’ tenacity to provide comprehensive care to patients.

A study found that 14.4% of customers had sought information prior to visiting a community pharmacy.

Understanding how formularies work is essential in the world of pharmacy and knowledge on this topic can help pharmacists to better serve patients.

The ability of pharmacists in the United States to dispense naloxone in many states could be a considerable help for this public health problem.

A single pharmacy manager can be opportunistic enough to incorporate new technologies and build relationships that can serve to impact revenue reimbursement schema.

It is important for pharmacists to understand the relationship between medication adherence and patient outcomes.

Working with colleagues or patients from different cultural backgrounds requires an open mind, especially when addressing common issues such as vaccine hesitancy.

Pharmacy practice is becoming more integrated into the health system and features more collaborative practice opportunities.

Building on business skills such as negotiating, managing employees, and providing culturally competent care is essential for modern pharmacists, said Shane Desselle, BSPharm, PhD.

Support from pharmacy management and increased job satisfaction for pharmacy technicians can improve medication therapy management programs.

There are a number of ways in which job design and working conditions can be improved in the community pharmacy setting, either on the store level or on an organization-wide basis.

Collaboration between a health coach and pharmacist is a relatively new concept, but initial evidence is promising.

The evolution of health care to a more patient-centric focus suggests an even greater marriage between the concepts of manager and clinician.

Pharmacy managers must not only possess high levels of emotional intelligence, but should also encourage development among staff that facilitates more effective and creative outlets for frustration.

Resilience helps pharmacy personnel cope with mounting pressures and demands that come from stressed patients, tense supervisors, nervous patients, and precarious supply chain balances.